Responsible Gaming
Introduction
At Captain Cooks Casino, we believe that gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. While online gaming can be fun and exciting, it's important to play responsibly and within your means. We're committed to promoting a safe and responsible gaming environment for all our players.
Age Verification
Captain Cooks Casino is strictly for players aged 18 years and older (or the legal gambling age in your province). We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, you must not create an account or participate in any gaming activities.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone you know, please seek help immediately:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Lying to family or friends about gaming habits or losses
- Hiding gambling activities or concealing the extent of involvement
- Borrowing money or using credit to fund gaming
- Neglecting work, school, family, or personal relationships due to gaming
- Feeling anxious, irritable, or depressed when unable to gamble
- Experiencing unsuccessful attempts to cut back or stop gaming
- Using gaming as an escape from personal problems or negative emotions
- Gaming with increasing amounts of money to achieve the same excitement
Self-Help Tools & Responsible Gaming Features
Captain Cooks Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
- Time-Out/Reality Checks: Take breaks from gaming with reminder notifications at regular intervals
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to prevent access during difficult periods
- Account Closure: Permanently close your account if you wish to stop gaming
We encourage you to use these tools and set limits that work for your personal circumstances.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations providing free and confidential support:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Information and resources for problem gambling in Ontario and Canada - Gamblers Anonymous
Website: www.gamblersanonymous.org
A fellowship of men and women dedicated to helping each other recover from gambling addiction - National Problem Gambling Helpline (Canada)
Helpline: 1-800-522-4700
Free, confidential, 24/7 support
Additional International Resources
- United Kingdom: GamCare and GamStop
- Australia: Gambling Help Online
- United States: National Council on Problem Gambling
Call to Action
If you believe you have a problem with gambling, please reach out for help today. Problem gambling is treatable, and support is available. Contact one of the organizations listed above—they offer confidential, non-judgmental support to help you regain control.
Your well-being is important to us. Gaming should always be fun, safe, and within your control.